Cookie Policy

1. Introduction

The Organization Learning Labs ("we," "us," or "our") uses cookies and similar tracking technologies to enhance your experience on our Learning Management System (LMS) platform. This Cookie Policy explains what cookies are, how we use them, and your choices regarding their use.

This Cookie Policy is compliant with the Information Technology Act, 2000, and the Digital Personal Data Protection Act, 2023 of India. By using our platform, you consent to the use of cookies as described in this policy.

2. What Are Cookies?

Cookies are small text files that are placed on your device (computer, tablet, or mobile) when you visit a website. They are widely used to make websites work more efficiently and provide information to website owners.

Cookies allow a website to recognize your device and store some information about your preferences or past actions. They help us:

• Remember your login credentials and preferences
• Understand how you use our platform
• Improve your user experience
• Provide personalized content and features
• Analyze platform performance and usage patterns

3. Types of Cookies We Use

4. Third-Party Cookies

In addition to our own cookies, we may also use various third-party cookies to report usage statistics, deliver advertisements, and provide enhanced functionality. These third-party cookies are subject to their respective privacy policies.

Examples of third-party services we may use:

• Analytics Services: Google Analytics, Mixpanel, or similar analytics tools
• Payment Processors: Cookies from payment gateway providers for secure transaction processing
• Customer Support: Cookies from customer support platforms (e.g., Intercom, Zendesk)
• Content Delivery: Cookies from CDN providers for faster content delivery
• Social Media: Cookies from social media platforms if you interact with social features

We recommend reviewing the privacy policies of these third-party services to understand how they use cookies and your data.

5. How We Use Cookies

We use cookies for the following purposes:

• Authentication: To keep you logged in and secure your account
• Personalization: To remember your preferences and customize your experience
• Performance: To monitor and improve platform performance and speed
• Analytics: To understand how you use our platform and identify areas for improvement
• Learning Progress: To track your learning progress, assessments, and achievements
• Security: To detect and prevent fraud, abuse, and security threats
• Communication: To deliver relevant notifications and updates
• Marketing: To deliver targeted advertisements and measure campaign effectiveness (with your consent)

6. Cookie Duration

Cookies can be either "session" or "persistent" cookies:

• Session Cookies: These are temporary cookies that expire when you close your browser. They are essential for the platform to function during your visit.
• Persistent Cookies: These cookies remain on your device for a set period (ranging from days to years) or until you delete them. They remember your preferences and settings for future visits.

7. Managing Your Cookie Preferences

You have the right to control and manage cookies. Here are several ways to do so:

7.1 Browser Settings

Most web browsers allow you to control cookies through their settings. You can:

• View and delete cookies
• Block all cookies or specific types of cookies
• Set preferences to receive notifications before cookies are placed
• Delete cookies when you close your browser

Note: Blocking essential cookies may prevent the platform from functioning properly. You may not be able to access certain features or log in to your account.

7.2 Cookie Consent Banner

When you first visit our platform, you will see a cookie consent banner. You can:

• Accept all cookies
• Decline non-essential cookies
• Customize your cookie preferences
• Access our cookie settings at any time

7.3 Platform Cookie Settings

You can manage your cookie preferences directly in your account settings on our platform. This allows you to:

• Enable or disable specific cookie categories
• View which cookies are currently active
• Update your preferences at any time

9. Do Not Track Signals

Some browsers include a "Do Not Track" (DNT) feature that signals to websites that you do not want to be tracked. Currently, there is no industry standard for responding to DNT signals. We do not currently respond to DNT browser signals or mechanisms.

However, you can control tracking through our cookie preferences and your browser settings as described above.

10. Updates to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in our practices, technology, or legal requirements. We will notify you of any material changes by:

• Posting the updated policy on our website
• Updating the "Last Updated" date at the top of this policy
• Sending an email notification to registered users (for significant changes)
• Displaying a notice on our platform

Your continued use of our platform after such changes constitutes acceptance of the updated Cookie Policy.